Organization Consulting · Financial Services · New York City
AI Organization Design: A Fortune 100 Turns 40 Stalled Pilots Into a $42M Model
“Forty AI pilots. Zero at scale. A Fortune 100 stuck in its own sandbox.”
The challenge
A Fortune 100 financial-services firm headquartered in Manhattan had launched more than 40 AI experiments across HR and operations. None had scaled. Tools were bolted onto an org chart designed for a pre-AI world, and no one could say which human roles would still exist in 24 months.
Our approach
We applied the proprietary 5-Tier AI HR Roadmap — assessment, tool selection, change management, governance, optimization — and redesigned the function's role architecture around the work AI actually changes, not the tools vendors were selling.
Results beyond the numbers
- A governed, future-ready HR operating model
- Leaders now know which roles AI changes
- AI strategy decoupled from vendor hype
“We finally have an operating model built for the AI era — not a pile of tools bolted onto the old one.”— EVP, Human Resources
Frequently asked questions
What challenge did the client face?
A Fortune 100 financial-services firm headquartered in Manhattan had launched more than 40 AI experiments across HR and operations. None had scaled. Tools were bolted onto an org chart designed for a pre-AI world, and no one could say which human roles would still exist in 24 months.
What results did NextGen People deliver?
Key outcomes included: $42M — projected annual productivity gain once the redesigned model is live, 40 → 4 — ai pilots consolidated into four governed, enterprise-scale platforms, 11 → 6 — legacy roles redesigned into six future-ready, ai-fluent roles.
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Client anonymized; results exact. NextGen People — executive coaching, leadership development, culture and change, executive search, and AI-HR strategy.